Increase Your Customer Experience Now
Indonesia companies use Zendesk a complete & customized customer service solution.
Where good conversations become great experiences
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Ticketing System
A fully integrated ticketing system is the first step to building a great customer experience.
Messaging & Live Chat
Add messaging to your website, mobile apps, and social channels so customers can reach you instantly
Smart Lists
Saved views of your data that you can access at any time without having to repeatedly customize a view with filters, select specific leads/contacts/deals
Pipeline Visibilty
Plan, track, manage, and analyze your sales process.
Other Supporting Features
Zendesk has many features that facilitate all processes required by customer service and sales
Help Center
Contains a collection of articles and information available to answer your customer’s questions or for your team
Report & Analytic
A reporting solution that integrates data from multiple sources to measure customer interactions
Answer Bot
Always on every time with an answer bot that can be set & always able to answer questions 24 hours non-stop
Community Forum
A platform where customers can interact with other customers to help each other answer questions
Security
Uses a combination of enterprise-grade security features and comprehensive audits of applications, systems, and networks
Security, Privacy dan Legal
Zendesk uses industry best practices and standards to achieve industry-accepted general security & privacy frameworks compliance.
