ZENDESK (REVAMP) (DONE)

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Indonesia companies use Zendesk a complete & customized customer service solution.

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Why Zendesk Suite?

Deliver seamless, AI-powered customer service across every channel with Zendesk Suite #1 Omni Channel Service Platform.

✅ Zendesk Support – Manage customer inquiries efficiently with an intuitive, AI-driven ticketing system.
✅ Zendesk Guide – Reduce workload with a smart self-service knowledge base.
✅ Zendesk Chat – Engage customers in real-time for quick and personalized support.
✅ Zendesk Talk – Streamline voice support with cloud-based call management.

Zendesk - Complete Support Automation

Help Center

Contains a collection of articles and information available to answer your customer's questions or for your team.

Report and Analytics

A reporting solution that integrates data from multiple sources to measure customer interactions.

Answer Bot

Always on every time with an answer bot that can be set & always able to answer questions 24 hours non-stop.

Community Forum

A platform where customers can interact with other customers to help each other answer questions.

Security

Uses a combination of enterprise-grade security features and comprehensive audits of applications, systems, and networks.

Magical Customer Experiences Powered by Zendesk

Where Good Conversations Become Great Experiences

Ticketing System

A fully integrated ticketing system is the first step to building a great customer experience.

Messaging & Live Chat

Add messaging to your website, mobile apps, and social channels so customers can reach you instantly.

Smart Lists

Saved views of your data that you can access at any time without having to repeatedly customize a view with filters, select specific leads/contacts/deals.

Pipeline Visibility

Plan, track, manage, and analyze your sales process.

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Not sure where to start? Our experts are ready to help! Discover how cloud solutions can optimize your sales, customer service, and business operations.

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